Who It's For

Built for Real Estate,
and Everyone in the Deal

Built for agents and brokers first. But a closing runs through the attorney, the title officer, the lender, the appraiser, the inspector, and the accountant. Each one holds client details and a sign-in worth stealing. Office Guard watches the mailbox of anyone in that chain, without changing how they work.

3.4B
Phishing emails sent every day worldwide
$2.9B
Lost to BEC attacks in the US in 2023 (FBI IC3)
91%
Of cyberattacks begin with a phishing email
300%
Increase in attacks targeting small professional offices since 2020
Agents & Brokers

Your Name Is on Every Email in the Deal

A closing is a large wire, several parties, a deadline, and people who have never met in person. When money goes to the wrong account or a client's details leak, the buyer asks what the agent did to stop it, and the brokerage asks the same. Office Guard warns you before you act, on your phone and at your desk, without changing how you work.

$446M
Lost to real estate wire fraud annually (FBI)
9,521
Real estate wire fraud victims in 2024 (FBI IC3)
2 min
Average time to redirect a wire once credentials are stolen

Where Your Exposure Is

Changed wiring instructions
Days before closing, a message that looks like it is from the title company sends "updated" instructions. We warn when the instructions in a message differ from what you were sent before, and when the sender's address only looks like the company's.
A familiar name from a new address
Your closing attorney's name, or your buyer's, from an address you have never seen. We warn so you pick up the phone and call a number you already have.
A link built to take your sign-in
A message that looks like your MLS, your CRM or your mail provider, with a link to a page built to take your password. We check links against known scam sites before you tap.
A rushed request for earnest money
A deposit "due today" with a link or new account details. We warn on the urgency, on the changed details and on the link.

What We Watch For

  • A changed wire or closing instruction, from anyone
  • A title company, lender, or agent writing from a new address
  • An urgent request to move earnest money or a deposit
  • A callback number a known contact has never used
  • A Social Security number or account number about to leave by email
  • A link in a listing, contract, or e-sign notice that leads somewhere else

Worth Knowing

  • Many E&O (errors and omissions) policies exclude losses from social engineering or a stolen sign-in. Check yours.
  • NAR Code of Ethics — technology and data security
  • State real estate commission requirements
  • Cyber insurance policy requirements
Real Estate Services

The Same Closing, the Same Exposure

Appraisers, inspectors, contractors, loan officers and mortgage brokers, photographers and stagers, property managers. Small businesses, usually working from a phone, paid by invoice, with a lender's or a client's details in the inbox. The scams that reach the agent reach you too, and a changed bank detail on your invoice lands on your name.

43%
Of all cyberattacks target small businesses (Verizon DBIR 2024)
$137K
Avg. loss per business email compromise complaint, 2023 (FBI IC3)
60%
Of small businesses close within 6 months of a cyberattack (NCSA)

Where Your Exposure Is

Your invoice, someone else's bank account
A message in your name tells the client or the closing office your bank details have changed. We warn the mailboxes we watch when a familiar name arrives from a new address, and when payment details change.
A vendor or client changing bank details by email
A supplier, a lender or a property owner sends new account details or a rushed payment request. We warn on the change and on the urgency, so you call a number you already have first.
A link built to take your sign-in
A message that looks like your lender portal, your scheduling tool or your mail provider, with a link to a page built to take your password. We check links against known scam sites before you tap.
A client's details in plain email
A borrower's Social Security number in a forwarded form, an owner's bank details in a reply. We warn before it leaves and offer Encrypt & Send instead.

What We Watch For

  • A vendor, lender or client changing bank details by email
  • An invoice or payment request that presses for speed
  • An agent, lender or client writing from a look-alike address
  • A callback number a known contact has never used
  • A borrower's or owner's details about to leave by email
  • A link in an order, report or e-sign notice that leads somewhere else

Worth Knowing

  • Many E&O (errors and omissions) policies exclude losses from social engineering or a stolen sign-in. Check yours.
  • State licensing rules for appraisers, inspectors and loan officers
  • State data breach notification laws (all 50 states)
  • Cyber insurance policy requirements
Accounting & Tax

You Hold Exactly What Identity Thieves Need

Closing statements, 1031 exchanges, trust accounts and your real estate clients' tax records: Social Security numbers, bank details and whole financial histories, all arriving by email. The IRS requires tax preparers to keep a written information security plan, and email is where that plan meets reality.

Required
A written information security plan, under IRS Pub 4557
Any size
FTC Safeguards Rule applies regardless of firm size
Filing season
Your highest-risk period for phishing and payment fraud

Where Your Exposure Is

Client data sent by email because it was quickest
A client emails a W-2, or a staff member replies with a Social Security number to keep a return moving. Office Guard warns before that message leaves and offers to encrypt it instead.
Impersonation of the IRS or e-Services
Fake notices about your EFIN, your e-file status or a client account harvest credentials. IRS Publication 4557 names this specifically as a threat to watch for.
Spoofed tax software and cloud providers
Messages that appear to come from your tax software or document portal lead to a login page that is not theirs.
Payment redirection during filing season
Fraudulent emails redirect a client refund, exchange funds, a payroll run or a vendor payment, at the time of year when nobody has a spare minute to verify anything.

What We Watch For

  • An IRS, e-Services, or state agency notice that asks you to act now
  • A client changing refund or payment details by email
  • A partner or client writing from a look-alike address
  • A callback number a known contact has never used
  • Taxpayer data or account numbers about to leave by email
  • A link in a return, e-file, or document-share notice that leads somewhere else

Worth Knowing

  • IRS Publication 4557 — Safeguarding Taxpayer Data
  • FTC Safeguards Rule (GLBA) — applies to tax preparers with no exemption for firm size
  • Written Information Security Plan (WISP) requirement
  • State data breach notification laws
Risk Across the Deal

The Numbers Don't Lie

Everyone in a real estate transaction faces a disproportionate share of email scams, and the money on the table is large.

Agents & Brokers

Wire Fraud Losses — Real Estate (FBI IC3)

Reported losses in $M by year

0M250M500M20202021202220232024
Wire Fraud ($M)
$446M
2024 wire fraud losses
9,521
Victims in 2024
$46K
Avg. loss per victim
109%
Increase since 2020

Source: FBI IC3 Internet Crime Report 2024

Real Estate Services

Small Businesses in the Deal

Appraisers, inspectors, contractors, lenders, property managers

Share of all cyberattacks aimed at small businesses43%
Small businesses that close within 6 months of an attack60%
43%
SMB attack share
60%
Close after attack
$137K
Avg. loss per BEC complaint, 2023
$2.9B
BEC losses, 2023

Sources: Verizon DBIR 2024; NCSA; FBI IC3 Internet Crime Report 2023

Closing Attorneys & Title

Attack Types Targeting Law Firms

% of firms reporting each threat type (ABA 2024)

Phishing / Spear-phishing84%
Business Email Compromise71%
Wire Fraud via Email58%
Ransomware44%
Credential Theft39%
$4.4M
Avg. breach cost
25%
Firms breached in 2024
$485K
Avg. wire fraud loss
3 of 4
Attacks via email

Sources: ABA Legal Technology Survey 2024; FBI IC3

Accounting & Tax

Business Email Compromise Complaints — Annual Count

Complaints filed with the FBI IC3, all industries

193692157223775201920202021202220232024
$137K
Avg. loss per BEC complaint, 2023
91%
Of cyberattacks begin with email
No exemption
FTC Safeguards Rule applies to every tax preparer
$2.9B
Reported BEC losses, 2023 FBI IC3

Source: FBI IC3 Internet Crime Reports 2019–2024

Your Deal. Your Name. Your Protection.

Tell us about your office and we will show you where your exposure is and which plan fits. Free, and no obligation.

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